Musse brings over three years of his professional career. In his capacity as a technical consultant, Musse has demonstrated a true passion for putting customers first and delivering a first-class exceptional customer experience from solution design to implementation and go live. Agility, customer satisfaction,
customer success, are a few KPI Musse strives for. Musse leads customer interactions on daily sprint calls, providing best practice implementation processes to ensure the customer has a seamless onboarding experience. Not to mention, his desire to be that lifelong learner and to be upbeat on the rapidly evolving 21st century technological innovations stem from actively being certified in various products and cloud offerings. Musse’s ultimate goal is to continue moving customers and their
businesses forward while saving costs and ensuring he keeps the best interests of the customers at hand while also promoting the revenue of moving customers to the cloud.